Blog: Customer Service Posts

The power of a Trainee badge

This blog post relates to the front desk team, following on from a conversation that I had with a wonderful team a few weeks ago. The practice has bee...

Read More

The blame game

A few weeks ago my car was booked in for a service. I booked it when I took the car in for a recall repair. When I booked the service I remembered how...

Read More

Damage control for your brand

I am really fortunate to have many clients in Ireland and even more so to be served from Stansted airport to every airport in Ireland by Ryanair. Ryan...

Read More

The ‘out of hours’ hotel experience

Since returning from a short maternity leave in October 2016 I have a different way of commuting to clients that require an overnight stay. I now trav...

Read More

TCO Training Online

A unique platform with a hybrid approach to training treatment coordinators.

Contact us for expert advice on your practice's needs.