Remembering Emma John

There once stood a young 20 something in a conference venue, literally standing there, nervous and completely out of her comfort zone as she was about...

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Zoom etiquette going into 2021

(other platforms are available 😀) I have made no bones about moving some elements of my consultancy into virtual training in 2019. This was fundam...

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Furlough and the future and important read for employees of dental practices

Furlough: what a word! 3 months ago it wasn’t even on our radar, now it’s become one of the most talked about words of 2020.  Advising on fur...

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Our May 2020 newsletter – The secret to change

The secret to change is to focus all of your energy, not on fighting the old, but on building the new. Socrates.   Wow, what a few weeks it has b...

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