First impressions count

The new patient assessment is the patient’s first impression of your dentists, so it’s the time to really showcase your clinical abilities. Howeve...

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The new patient phone call experience

Perfecting new patient phone calls   When was the last time you called your practice? What was the experience like? How would you rate it? Have y...

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Why you need to take a break now to avoid burnout

There is a huge problem in Dentistry right now. I have never witnessed such immense burn out like this, throughout the entire practice team, in most o...

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Regain control with diary zoning

When I mention diary zoning, a lot of the time I get blank stares. What is it and why would you need it? Here are a few areas where I encounter proble...

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