How virtual consultations are a different experience for different members of the team

In lockdown 1 in 2020, while many TCOs moved their consultations online, many dentists also took the opportunity to hold free consultations to patient...

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The importance of a Treatment Coordinator understanding the dentist personality and clinical skillset

To be a successful TCO you need to have clinical knowledge, great listening and relationship building skills. You need to show patients that you work ...

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Treatment coordination top tips and myths debunked

On Thursday 28th of January, I held what will be the first of many Clubhouse rooms. This was a nice start up ‘room’ and I had great suppor...

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Handling members of the team who decline the Covid-19 vaccination

Despite the lack of clarity, confusion and threats of the ‘green book’ some of the dental profession have been lucky enough to have great ...

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