Our Expertise

Horton Consulting was born from a love of Dentistry

Laura Horton

Laura Horton has always been passionate about an outstanding patient experience and supporting nervous patients through treatment.

In her last employment Laura was lucky enough to work with a wonderful man Dr Ashish Parmar who supported the ideas and implementation of ideas for the benefits of the patients’ and the team. Dr Parmar was proud to offer world class clinical treatment and required a patient experience to support his Dentistry. Ash believed in Laura and this then inspired her to start up a business to help other Dental practices across Europe to develop their patient experience.

Leanna Best – Lead trainer for Horton Consulting

Leanna brings an extensive background and practical expertise from her employment at Clifton Dental Studio under Dr. Neil Gerrard. Registered with the GDC, she has excelled as a Dental Care Professional (DCP), Treatment Coordinator, and leader of the TCO team.

Since 2018 Leanna has been instrumental in supporting Laura, earning the role of lead trainer not just for her knowledge and ability to train team members, but also for her infectious enthusiasm and commitment to developing the skills of her clients teams.

Her contributions extend beyond her immediate responsibilities, as Leanna is highly sought after for her training and consultancy services. Her workshops are acclaimed by both business owners and staff for their impact and effectiveness.

Currently, Leanna serves as a Treatment Coordinator Manager for the Smmile Store brand, under the guidance of Dr. Sandeep Kumar. In this role, she supports TCOs across multiple locations, continuing her commitment to excellence while maintaining her GDC registration.

Outside of her professional life, Leanna is dedicated to her children, Drew and Desi. Family is her cornerstone, and she treasures the moments spent with her loved ones and close friends. Additionally, Leanna attributes her positive outlook to her regular gym routine, underscoring the importance of physical well-being in achieving mental health.

Horton Consulting’s knowledge and experience in managing successful practices allows us to share with you the special ingredients required to develop a fantastic company culture, which will not only reignite your passion for your business, but will:

If you want to turn your business around, Horton Consulting can help. We do this without the need for new products, services, or team members. Our advice can help put practices on the right track for sustainable, long-term growth and success.

We have a 3 step approach to support clients to ensure long term success of the systems we implement:

This is why Horton Consulting is a company that is dedicated solely to the dental profession to enhance dental businesses and their teams with our proven grass root methods