The only consultancy with 100% grassroots knowledge and experience in the development of dental businesses

Our Expertise

Horton Consulting is a company that was built from a love of dentistry.

Laura, A GDC registrant, has dedicated 17 years to augmenting clinics via her consultancy, as a linchpin in the dental community. Laura is the OG of Treatment Coordination training and consultancy, with a proven track record of helping clinics grow with her methods.

The Horton Consulting team live and breathes the USP of being from the grassroots of practice.

Laura and Leanna's proficiency in patient communication is unparalleled. They impart their grassroots knowledge to clinicians and their teams through comprehensive training. Their methodologies are forged from extensive, real-world patient interactions.

Join the Practices Seeing Real Growth with TCO Training

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Discover game-changing tips for your dental practice — straight from the experts.

Why clinics call me back in — and what they’ve learned the hard way

Fixing Treatment Coordination From the Grass Roots of Dental Practice Why so many clinics come to me, the OG,  after their first attempt at a TCO doesn’t work — and the questions they now wish they’d asked. For years now, I’ve been called into dental practices where the Treatment Coordinator role technically exists — but […]

The Power of Recognition: Why Saying ‘Thank You’ Isn’t Optional

Dental practice management is a role not for the faint-hearted.  In the fast-paced world of dentistry, it’s easy to focus on what’s next—next patient, next task, next challenge. But in the rush, we often forget one of the most powerful tools we have for team morale: recognition. Why Recognition MattersRecognition isn’t just about being polite. […]

The Quiet Leaders in Your Practice

Not all leaders are loud.Not all leaders have titles.Some lead with calm, consistency, and quiet influence—and they’re often the backbone of your dental practice. What Is Quiet Leadership? Quiet leaders don’t seek the spotlight. They don’t need to be the centre of attention. Instead, they lead by example—through their actions, their reliability, and their emotional […]