Podcast

A Horton Hangout is a unique question and answer session via a podcast.

Questions are submitted, and we promise that we never reveal any information about the person who has asked the question, we simply read out your question and answer it. It is a great way to get free advice from us and we can answer any question in relation to the subject of dentistry!

Please send us your questions through the contact us page now and the more detail you give us the better we can help!

New for Autumn 2018 – Each month we will have a guest Hangout. We have selected inspirational people who are going to provide you with top tips as well as answering your questions.

Guest details:

Dr Sarah Jane Dunne

Dentist / practice owner with husband Ray/ business manager

Location – Dublin, Ireland

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Emma John

Practice owner with Dentist husband Rhodi / business manager / Practice Manager / dental business consultant and trainer

Location – Devon, England

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Episode 15: When to use emotion in Dentistry

| Horton Consulting | 00:31:16 |

When to use emotion in Dentistry - we discussed when to in regards to patients, staff, finance and marketing, KPIs for associate dentists, how to handle new patients that FTA and how to track new patients at the desk. The 4 questions that we answered on this month’s Horton Hangout Podcast.

Episode 14: Summer problems… being over or understaffed during the holiday season

| Horton Consulting | 00:32:59 |

Summer problems… being over or understaffed during the holiday season, poor cashflow during the summer season, handling payrises when you cannot afford them and paying the dental nurses CPD and ARF. 4 wonderful questions that we answered in this month’s podcast!

Episode 13: Systems for charging patients that FTA and are late

| Horton Consulting | 00:28:49 |

Systems for charging patients that FTA and are late, music in Reception, appraising assciates, waiting times, closing down for a holiday and social media reach - the 6 questions we answered in this month’s podcast!

Episode 12: GDPR and confirming appointments

| Horton Consulting | 00:34:06 |

GDPR and confirming appointments, emergency appointment systems, charging late patients - 4 questions that we have answered on this month’s Horton Hangout!  

Episode 11: GDPR patient consent

| Horton Consulting | 00:37:35 |

This month we answer questions on:   GDPR patient consent, marketing denture patients, handling membership patients that FTA, how to work better with hygienists’ and how to discuss whitening with existing patients. 

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