A Horton Hangout is a unique question and answer session via a podcast.
Questions are submitted, and we promise that we never reveal any information about the person who has asked the question, we simply read out your question and answer it. It is a great way to get free advice from us and we can answer any question in relation to the subject of dentistry!
Please send us your questions through the contact us page now and the more detail you give us the better we can help!
New for Autumn 2018 – Each month we will have a guest Hangout. We have selected inspirational people who are going to provide you with top tips as well as answering your questions.
Handling Christmas bonuses and parties, NP tracking when the team do not like spreadsheets, handling patients when you are retiring, how to get responses from positions you are advertising. The four questions we answered in this month's Horton Hangout podcast!
When to use emotion in Dentistry - we discussed when to in regards to patients, staff, finance and marketing, KPIs for associate dentists, how to handle new patients that FTA and how to track new patients at the desk. The 4 questions that we answered on this month's Horton Hangout Podcast.
Summer problems... being over or understaffed during the holiday season, poor cashflow during the summer season, handling payrises when you cannot afford them and paying the dental nurses CPD and ARF. 4 wonderful questions that we answered in this month's podcast!
Systems for charging patients that FTA and are late, music in Reception, appraising assciates, waiting times, closing down for a holiday and social media reach - the 6 questions we answered in this month's podcast!