An Introduction To Treatment Coordination – Birmingham 2nd July
2nd July, 2022
01279 888 176
Course Information
Course Duration
Agenda
09:15 Registration
09:30 Course start
11:00 Tea break
11:15 Course – part 2
12:15 Questions
12:30 Close
Course Cost
£199 per person, inc VAT.
This course will provide informative sessions focusing on the vision plan for the treatment coordinator role.
Learning outcomes
- Gain an insight into the role of treatment coordination
- Understand how to build relationships with a patient
- Identify and understand the personality types of patients
- Discover how to present treatment plans
- Learn how to manage patient objections
- Learn how the role can be best implemented in your clinic
The course meets the criteria for the GDC’s development outcomes A B & D
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Time & Date
Speaker
Michael Bentley
Lead trainer for Horton Consulting.
Leanna brings an extensive background and practical expertise from her employment at Clifton Dental Studio under Dr. Neil Gerrard. Registered with the GDC, she has excelled as a Dental Care Professional (DCP), Treatment Coordinator, and leader of the TCO team.
Since 2018 Leanna has been instrumental in supporting Laura, earning the role of lead trainer not just for her knowledge and ability to train team members, but also for her infectious enthusiasm and commitment to developing the skills of her clients teams.
Her contributions extend beyond her immediate responsibilities, as Leanna is highly sought after for her training and consultancy services. Her workshops are acclaimed by both business owners and staff for their impact and effectiveness.
Currently, Leanna serves as a Treatment Coordinator Manager for the Smile Store brand, under the guidance of Dr. Sandeep Kumar. In this role, she supports TCOs across multiple locations, continuing her commitment to excellence while maintaining her GDC registration.
Outside of her professional life, Leanna is dedicated to her children, Drew and Desi. Family is her cornerstone, and she treasures the moments spent with her loved ones and close friends. Additionally, Leanna attributes her positive outlook to her regular gym routine, underscoring the importance of physical well-being in achieving mental health.
Venue
Highfield Dental Clinic Birmingham, 2 Highfield Road, Edgbaston, Birmingham B15 3ED
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