Horton Consulting are...

The only consultancy with 100% grass roots knowlege and experience in the management of dental businesses.

Competing

Practice owners and managers worry about practices 'down the road' and what they are doing. What they are advertising, what their fees are, the list g...

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Our opinion on complaint handling best practice, the six core principles

When I am working with a practice on their patient experience, handling complaints can be on the agenda. Unfortunately sometimes dealing with rude and...

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