Horton Consulting are...

The only consultancy with 100% grass roots knowlege and experience in the development of dental businesses.

Our Expertise

Horton Consulting is a company that was built from a love of dentistry.
Laura will only every support your team and business development within her areas of personal expertise. This means Laura has worked in every system in real life. You do not have to take Laura's word for it she has over 12 years of very happy clients. Click here to read a selection of case studies.

About Laura

Laura has worked in dentistry for over 20 years and has an unrivalled passion and enthusiasm for business and team development. Starting her career as a dental nurse Laura is proud to be from the grass roots of dentistry.
Laura become a TCO in 2004 and practice manager in 2005, managing two sites by 2007.
Laura really has been there done it, and she has the t-shirts!

Courses

Horton Consulting renowned LIVE courses are like no other courses. The concept of these courses is that Laura role plays so you and your team can listen to her outstanding verbal skills and gain a deep insight into the language you need to use to make your patient communications successful.
The two courses are:

Treatment Coordination LIVE

Reception LIVE

Patient Experience Development

We train the Front desk team,
Dentists & Treatment Coordinators

Practice Club

World class business and development programme to support you in training your entire team

How virtual consultations are a different experience for different members of the team

In lockdown 1 in 2020, while many TCOs moved their consultations online, many dentists also took the opportunity to hold free consultations to patient...

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The importance of a Treatment Coordinator understanding the dentist personality and clinical skillset

To be a successful TCO you need to have clinical knowledge, great listening and relationship building skills. You need to show patients that you wo...

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Contact Our Team Today!