Laura Horton – Patient Experience & Practice Growth Expert
Laura Horton
30+ Years in Dentistry. 22 Years in Treatment Coordination. 18 Years Coaching, Consulting and Training Dental Teams.
Not generic sales scripts.
Real systems built from real practice environments.
Teams communicate better.
Treatment conversion improves.
Revenue follows naturally.
And the business begins to work together properly.
“Why did the team listen to Laura when they wouldn’t listen to us?”
Rediscover, Refine, and Elevate your Patient Experience with Horton Consulting
At Horton Consulting, we understand that maintaining a consistently high-quality patient experience isn’t always easy—especially as your team grows and evolves. Many practices we work with once delivered outstanding service, but with changes in staff, expansion, or simply the passage of time, that high standard has slipped. Others recognise the need for a fresh approach but don’t know where to start.
This is where we come in.
Increase Revenue
Transform Patient Satisfaction
Improve Employee Retention
Real-World Experience
With over 30 years in the dental industry, we understand the real challenges practices face, from managing patient expectations to leading a team. My support is grounded in firsthand experience and a deep understanding of what works in the real world.
Tailored Strategies
We don’t believe in one-size-fits-all training. Every practice is unique, so we take time to understand your goals and challenges, then create practical, personalised strategies that lead to real results, not generic advice.
Systems That Create Consistency
A great patient experience isn’t a lucky outcome, it’s a system. We help you build easy-to-follow structures that bring consistency and quality across every patient interaction, ensuring excellence becomes your new standard.
Coaching That Transforms Teams
Our work goes beyond process. We train, coach, and mentor your team hands-on, helping them grow in confidence, improve communication, and deliver a higher standard of service—making lasting improvements that truly stick.
At Horton Consulting, we specialise in helping dental practices grow by focusing on the patient experience and team development. Here’s how we can support you:
Consult
We work with you to identify the key areas of growth for your practice and create strategies that align with your 10x vision.
Train
rom developing treatment coordinator roles to enhancing communication skills, we equip your team with the tools to deliver exceptional results
Coach
We guide you and your team in embracing the 10x mindset, helping you focus on what matters and eliminate distractions.
What’s Next?
At Horton Consulting, we’re here to be your partner—helping you focus on what truly matters and achieve your desired level of growth.
Let’s create something remarkable together. Book a call with us today…
