Build your A-star team
Your dental practice is only as good as the people who work in it, which is why you will be striving towards building your very own A-star team.
Having an A-star team will happen two or three times in a businesses’ lifecycle because exceptional people are very unique.
If you’ve had an A-star team you’ll know how good it feels and there’s no doubt you’ll want that back.
If you haven’t yet had an A-star team, you will absolutely be working towards one, and if you aren’t, you should be.
Here are some of the reasons why you might not have your A-star team yet, do any of them sound familiar?
When you’re short-staffed, it can often feel like a good move to quickly take someone on to fill the gap and many of us are guilty of panic recruiting. In desperation, it can be tempting to recruit a candidate after a great first interview, only to realise later on that they are lacking fundamental skills.
This results in the rest of your team carrying the new employee, and they are therefore a hindrance rather than a help. This ends up creating a very negative and demotivating environment.
You might feel like you have struck gold finding a candidate with all of the desired skills. In the process, this can mean that you may overlook their personality type and the result is hiring someone who clashes with the rest of your team.
This creates a bad dynamic, which can have a very damaging effect on the practice environment. It is often better to hire someone with a smaller skillset but a better personality fit for your business… new skills can always be taught!
Have you made a recruitment mistake but feel too guilty to do anything about it? This happens quite often; while your gut instinct is telling you they are not right you just can’t bring yourself to take action.
You will find that your team bear the brunt of your mistake and they will end up becoming annoyed and resentful.
Find your A-star team
If you don’t have a thorough recruitment process, you will never achieve an A-star team. You need to attract the right candidates by showing off your brand and your business, your values and your culture. In order to do this, you need to incorporate the right processes for recruitment, from advertising through to interview stages.
So how do you do that? The great news is, I cover all of this (and more) in one of my Practice Club modules and it’s ready and waiting for you right now!