Blog

The professionalism of a handshake

During patient experience development training I am always discussing the etiquette of the handshake. When and most importantly how. No-one wants a we...

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Posting clinical cases on social media

Dentists often ask me if they should upload cases to social media. They are asking me as they feel a pressure to do so as they see others uploading ca...

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Why the patients story is the biggest thing you need to pay attention to

I am continuing to pinch myself at the moment as I celebrate 10 years in business. A business that was born out of Treatment Coordination and now supp...

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Effective scheduling for the New Year

By Michael Bentley. I am often asked about how I achieve so much? People say I make them ‘feel tired’ that they ‘couldn’t do it’. My first r...

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