Unwanted Christmas Gifts

Every year, practices have Secret Santa – and why not? It’s fun!        

However, I know a principle who received a banana-shaped stress reliever last year and was informed only a few weeks ago that this banana was whipped out from his drawer to give to a nervous patient to squeeze during her treatment!

So… After all the expense invested in the finest soft furnishings, first class customer service, freshly ground coffee, tempura pillows, blankets, Jo Malone products… the principle hands the patient a rubber banana! Argh!

For those of you who receive novelty gifts over Christmas (especially mugs – my favourite!), keep them in your own home. Please do not bring your tat into the practice. It really can undermine all the hard work you and your team have done to create the right environment and best impression with your patients.

Victoria

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