Management Monday

Every Monday, Nikki Berryman – licensed Practice Management Consultant for Laura Horton Consulting – posts about her current plans and experiences as the Business Development Manager for Pure Dental Health in Cornwall –

‘On Friday I was chatting to a friend on the phone about the team here at Pure and talking about what makes a great team. So I thought I would start the week by publicly acknowledging my team of girls at Pure Dental.

Any practice owner and/or manager will understand the importance of having a great team; as they will no doubt have had experience of working in an environment where the team is unhappy or dysfunctional (haven’t we all?) and have realised how problematic this can be in a small business.

Let me tell you how I feel about the girls. They are smart, funny, loyal, hardworking, caring, they genuinely love our patients, they ‘get the job done’, they don’t bitch, they smile, they are motivated, they ask questions, they want to be involved. I am a manager who absolutely understands and ‘gets’ the fact that our fabulous practice wouldn’t be where it is without our ‘Team’.

Thank you girls!’

Nikki Berryman

Providing dentists and their dental team with training programmes to increase results with proven successful methods.

Photography training, Treatment Coordinator Implementation, Practice management training, helping dentists and their teams with wow factor examinations and treatment presentations.

Visit the website today to see how we can help.

Management Monday – Nikki Berryman

‘Is it just me or does it feel like you, as a PM, are constantly just chasing your tail?

I was lucky enough to visit Belfast last Friday to speak at the Ultimate Practice Managers’ workshop with Laura Horton. One of my sessions was on ‘Effective Time Management’ and it transpired that many PMs feel the same.

We are pulled in all directions. The demands on our time by dentists, our team, suppliers, HTM01-05, CQC, patients, finance, marketing, equipment, IT, TCO…blah blah, the list goes on. Is it any wonder then that 80% of stress-related illnesses in the workplace are due to poor time management?

The key thing here I think is working out what is a ‘demand’, what is ‘necessary’, what is ‘urgent or important’, what can be delegated and what is a distraction.

Do you have a ‘to do’ list? Do you have workstreams for bigger projects? How well do you delegate?One of the simplest things that you can do to manage your time more effectively is to write a ‘to do’ list, prioritise your tasks and build in distraction time.

Try it today and you will be amazed at how much more organised and focused you become.’

Management Monday – Nikki Berryman

‘Morning All! It’s a very quick update from me as this week is going to be really busy!

Today we have Jem Patel and his team from JSP Media at Pure to film footage for a new practice video for our website. I’m really looking forward to this, we’ve had great feedback about Jem and the videos he has produced for other practices always look great.

I am also in the process of re-writing the text for our new website which is due to be launched in about two weeks; and my key focus here will be making sure the dialogue is as patient-friendly as possible, no ‘dentist’ speak allowed!

On Thursday I will be flying to Belfast to give a Practice Management presentation to the lovely folk in NI along with Laura Horton, which I am really looking forward to.

Phew! Is it Friday yet??’

Nikki Berryman

Providing dentists and their dental team with training programmes to increase results with proven successful methods.

Photography training, Treatment Coordinator Implementation, Practice management training, helping dentists and their teams with wow factor examinations and treatment presentations.

Visit the website today to see how we can help.

Management Monday – Nikki Berryman

‘Hope you all enjoyed a relaxing Easter break and spent some down time with friends and family.

I had a lovely weekend filled with a little work but lots of fun! Friday night was spent catching up with a very old school friend Geri and her partner Jez, whose wedding I’m going to in a few weeks – much gossip, laughter and wine, the best of nights!

Saturday saw another visit to the hairdressers to be pampered and then a night out with our friends Sara & Grant for an Indian and more fun.

Easter Sunday was the ‘hen-night’ of our Clinic Manager, Olivia, and as you can imagine, I don’t think we stopped laughing & dancing all night…

So, Monday?? Well, Monday was recovery and relaxation. Today back at Pure, rejuvenated, refreshed and ready for another great week with the Team…’

Nikki Berryman

Providing dentists and their dental team with training programmes to increase results with proven successful methods.

Photography training, Treatment Coordinator Implementation, Practice management training, helping dentists and their teams with wow factor examinations and treatment presentations.

Visit the website today to see how we can help.