Management Monday – scope of practice for the PM

Discovering how to be a PM has come and continues to grow from years of experience, 15 years to be exact and counting.

I started out in the corporate areas, firstly optical, with D & A and then I moved into dental. For the last 8 years I have been working for JM Dental Care in the Midlands. I can honestly say I love my job. Independent dentistry is wonderful. I enjoy not be shackled in a corporate setting and having the ability to create new systems, expand our scope of treatments, promote and train people and watch us all develop together as a team.

Don’t be under any illusion the same drive I had at D & A is still there and I work to my fullest potential every day. I developed Treatment coordination in my practice in 2005 unbeknown to me that Laura was doing exactly the same thing in her practice. They say kindred spirits will find each other so I know that LHC and I share the same core values. So there you have it, an introduction about me.

Where do we go from here? Well I would like to share with you my scope of practice as a PM

Customer Service Manager	Recruitment Manager	Personnel Manager	Performance Manager
Complaints Manager	Finance Manager	Marketing Manager	Vision/Development Manager
Stock Manager	Appointment Diary/Rota Manager	Treatment Co-ordinator	Training Manager
Child Protection Leader	First Aider/Fire Marshall	Health and Safety Manager	Infection Prevention Manager
Registered Manager CQC	Records Manager	Repairs and maintenance Manager	Radiography co-ordinator
Significant Event Analysis Leader	License Management	Contract Manager	Security Manager

I will go into each of these 24 scopes of practice in turn. Each one has its own systems to implement to create a great practice! However, it all starts with the PM having autonomy in all of these areas to make it work for your business and for you as a PM too!

Michael Bentley