Laura Horton – knowing your numbers

Laura_ Horton_ by_ Catchlight_Art_Photography (6)

I have been working with dentists and their teams since 2005 and to date only one person has been able to provide me with their figures before I have started to work with them.

So what do you need to know?

You must measure your conversaion rates:

  1. NP called V NP Booked
  2. free consults V no that booked ex
  3. Ex to treatment
  4. average NP spend per month

And once you have done this for your practice you need to repeat steps 2-4 for each dentist in the practice.

Its very interesting, shouldn’t take long and should be done on the first of each month by your PM or TCO!

Laura Horton

Providing dentists and their dental team with training programmes to increase results with proven successful methods.

Photography training, Treatment Coordinator Training and wow factor examinations. Visit the website today to see how we can help.

Contact us for expert advice on your practice's needs.
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