How well do you treat your patients… really?

Laura_ Horton_ by_ Catchlight_Art_Photography (6)

Every team member from a practice I attend speak to prior to attending claims that they provide excellent customer service – and some do.

The way in which I can see the “proof in the pudding” is by the way in which I am treated when I turn up.

If I am not offered a drink by a member of the team or even “the boss” if they are the first person that I come into contact with on arrival then I know for sure that there patients are often checked into the diary in a military fashion and “told to take a seat.”

My questions for you today are:

Laura Horton

Providing dentists and their dental team with training programmes to increase results with proven successful methods.

Photography training, Treatment Coordinator Training and much more. Visit the website today to see how we can help.

Contact us for expert advice on your practice's needs.
Sign up to our monthly newsletter: