Feeling special

Laura_ Horton_ by_ Catchlight_Art_Photography (6)Recently I went to a practice that I had been to before, however, this time we are focusing on a plan to take the team to the highest of heights with their customer service.

If you recall my last blog I wrote about how I know if a team provide good customer service because of the way I am treated well read on and see what you think about this.

On this wet and cold morning my journey took three times the amount of time and I was quite frankly, feeling extremely unwell.

When I arrived at the practice feeling even worse, I warned the lovely team that I had a bug so keep at arms length from me (not that we were going to spend the day cuddling!)

I was then presented with a present – this made my day, made me feel special, and made my eyes well with emotion – because as ill as I felt these three people had now made me feel fantastic.

Take a look at what they did for me:

My very own name badge for their practice! I will wear this with pride every time I visit their practice. If they made me feel this good, how well do they treat their patients? I would say exceptionally well.  www.lifestyledental.co.uk

Laura Horton

Providing dentists and their dental team with training programmes to increase results with proven successful methods.

Photography training, Treatment Coordinator Training and much more. Visit the website today to see how we can help.

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