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Practice Management In Focus

Effective Treatment Coordination

01691 684120


This one day course is exclusively for Practice Plan and Medenta Members only.

Michael will share his knowledge and experience to help you understand the role that treatment coordination plays in a dental practice. He will demonstrate how to communicate with new patients and how treatment coordination, when conducted effectively, can help you increase treatment uptake and help you boost your business’ profitability.

Your host will explain the various stages of treatment coordination including building patient relationships, the verbal skills needed for effective communication and how treatment plans should be presented.

Learning objectives:

  • Gain an insight into the role of the treatment coordinator
  • Understand how to build relationships with a patient
  • Identify and understand the personality types of patients
  • Discover how to present treatment plans
  • Learn how to manage patient objections
  • Achieve Development Outcomes A, B and D

This event takes place in Solihull on Thursday 26th September 2019 and will provide you with three hours of verifiable CPD.

Due to popular demand we are running a morning event from 09.30 am – 12.45 pm and an afternoon event from 2.00 pm – 5.15pm.

Location and date:

  • Solihull 26th September 2019

£25 per person

Click here to book.


Speaker

Michael Bentley

Michael has a business diploma in Distribution Management and has over 15 years' experience as a Practice Manager. He also has over 7 years' experience working as a Treatment Co-ordinator and is a qualified and GDC registered DCP.