Self-Development Plan – Achieving your goals – Feb 2013

In her first article of a brand new bi-monthly series, business coach Laura Horton advises on how to map out your future ambitions.

January 2013 – A balancing act

Do you know when to praise the team, but also how to deal with poor performance? It’s a fine line many practice owners and managers fear to tread.

July 2012 – In The Zone

Zoning your appointment book is key to five-star service, says Laura Horton.

Dental Nursing – April 2011

With the rapid pace of change, which only seems to be increasing, how do dental care professionals stay on top of the situation and remain in control? In this article, Laura Horton discusses how change needs to be effectively managed and communicated so that it is embraced.