A wonderful email I received today:
I have written a testimonial for you:
“Laura came to our practice for two days to train myself and my colleague to become treatment coordinators. Our practice has never had a treatment coordinator so this was a whole new experience to us all!
I only had a basic idea of what the role involved and felt quite nervous about taking this on, but by lunch time of the first day, I was feeling so much more confident and looking forward to trying out our new knowledge in the role play planned for later that day.
I found Laura’s training programme really easy to follow, helped a lot by the work book she supplied us with. Laura is a great speaker and is very easy to listen to. Laura’s fun, bubbly attitude made the whole two days really enjoyable, keeping my attention all the time, unlike other courses I have attended which have had me so bored my mind had been wandering!!
I’m really impressed by Laura’s knowledge of this role. Through her own experiences working as a TCO, she was able to answer any question we threw at her immediately was able to customise the course to suit our practice needs.
I would just like to say a big thank you to Laura for all her help. I would never have dreamt that after just 2 days with her that I would be ready to see my first new patient and even be looking forward to it!
I would definitely recommend Laura to anyone who is looking to place a treatment coordinator into their practice.”
This testimonal made my day – Thanks Vicki!