Treatment Coordination Video eLearning
Welcome to the world's first treatment coordination video elearning programme!
This e-Learning programme will:
- Help you master how to use a treatment coordinator in your practice.
- Will explain to you and show you exactly how to hold initial free consultations through the treatment coordinator.
- Work – they bring new patients through the door
- Save the dentist’s time - by doing at lot of the non clinical work for the clincian!
You may be reading this and you know that they work – you are the clinician already holding the complimentary consultations!
This costs you time and money.
The treatment coordinator should be holding the complimentary consultations in the dental practice – FACT but they must be trained to so do.
The treatment coordinator is a:
- A USP - a unique selling point, one dedicated member of the team to save your patients no matter what
- This role pushes the boundaries of customer service
- You have one person again responsible for the role and the success of the customer service in your practice
- A team leader ensuring that everything else pushes through
The role of the treatment coordinator is a fantastic marketing tool - get out there and advertise complimentary consultations - this really will have your phone ringing off the hook!
Another plus point:
Having a TCO also increases your conversion rates:
- On the telephone
- For treatment
- And ultimately will increase the turnover of your practice
Why choose e-Learning?
- The benefit of this e-Learning programme is that instead of having Laura in your practice in person - you can have Laura in your practice via the internet using your PC or MAC!
- The major benefit is that the investment is much lower than having us come to your practice directly
- The content is available for you to watch again and again and again
- There are documents to download including consultation forms, letters, everything you could possibly need!
- There are worksheets that go alongside the videos to assist learning
- There are questionnaires afterwards to gauge understanding
- In this video e-Learning programm, the TCO role is completely broken down into stages to suit every type of learner
How does it work?
It’s completed in 5 easy steps:
- Sign up
- Watch the videos in order
- Make sure each item is practiced before moving on
- Organise time to watch the videos and to implement - make sure you set deadlines
- Make sure you utilise everything that is available to you, this programme has it all, and also keep coming back, watching and critiquing the role of the treatment coordinator until you get it just so