Library
Keep up to date with my latest articles
For many years now our articles have been published in dental journals, we have a selection of articles for you to enjoy and we have divided them into sections to help you get to the information you need quicker!
Please make sure the role you would like to read about is highlighted in bright pink below!
If you have any questions after reading the articles please submit them to us for us to answer in next month’s podcast.
May 2019 - A Role Live No Other by Laura Horton
August, 2019
April 2016 - Diary Zoning
April, 2016
October 2014 - Visions and Planning
October, 2014
July 2014 - Overcoming Objections Laura Horton explains how you can jump over the
hurdles to get the patients to say yes....
July, 2014
May 2014 - Getting Your Associate Dentist Working For You
Laura Horton explains why and how to make
associate dentists good for your practice....
May, 2014
April 2014 - The balancing act
Laura Horton explains how to balance your patients'
happiness with your practice's wellbeing....
April, 2014
March 2014 - Getting To Know You, Getting To Know All About You
Laura Horton explains the importance of
understanding your patients' reasons for treatment....
March, 2014
January 2014 - How to get patients to own their own problems
How to get patients to own their own problems....
January, 2014
October 2013 - Consultancy Room
Direct Access....
October, 2013
June 2013 - Enhancing The Client Experience
Laura Horton discusses how dentists and the dental
team can ensure a professional and enjoyable clie...
June, 2013
Picture Perfect - April 2013
Continuing her series, business coach Laura Horton
explains why systems need to be put in place to e...
April, 2013
February 2013 - Reaching new heights
Laura Horton presents 10 reasons why implementing
a follow-up system can keep you head and
shoulders....
February, 2013
Reaching new heights - Feb 2013
Laura Horton presents 10 reasons why implementing
a follow-up system can keep you head and
shoulders...
February, 2013
Self-Development Plan - Achieving your goals - Feb 2013
In her first article of a brand new bi-monthly series,
business coach Laura Horton advises on how to...
February, 2013
January 2013 - A balancing act
Do you know when to praise the team, but also how
to deal with poor performance? It's a fine line ...
January, 2013
July 2012 - In The Zone
Zoning your appointment book is key to five-star
service, says Laura Horton....
July, 2012
Dental Nursing - April 2011
With the rapid pace of change, which only seems to
be increasing, how do dental care professionals s...
April, 2011
Dental Practice Guide - 2010/11
Have you telephoned your own practice lately? How
was the phone answered? Were you listening to
endl..
December, 2010
Dentistry Education Guide - September 2010
Laura Horton explains why focusing on your business
skills, leadership and management processes is s...
September, 2010
Private Dentistry - June 2010
No practice can afford to lose a new patient. Here
Laura Horton explains the importance of how the i...
June, 2010
Private Dentistry - February 2010
Calculators at the ready - Laura Horton discusses the
importance of making sure your patient numbe...
February, 2010
Aesthetic Dentistry Today - September 2009
Team development equals practice growth Laura
Horton discusses why developing the skill set of your
September, 2009
Private Dentistry - July/August 2009
Goal setting: turning dreams into reality Laura Horton
discusses goal setting and the steps required...
July, 2009
Aesthetic Dentistry Today - July 2009
Can nervous patients really become fans of your
practice? Laura Horton discusses how nervous
patient...
July, 2009
Private Dentistry - March 2009
Using your senses Laura Horton explains how to be
the new patient's only choice, ensure you keep t...
March, 2009
Aesthetic Dentistry Today - September 2008
Have you begun your aesthetic portfolio? Laura
Horton reiterates the importance of why every
cosmeti...
September, 2008
February 2024 - A practice-building partnership
February, 2024
Autumn 2019 - Dealing negativity online by Laura Horton
November, 2019
Autumn 2019 - Spinning plates? by Laura Horton
November, 2019
Summer 2019 - A Perfect Balance by Laura Horton
August, 2019
March 2015 - The Modern Day Dental
Nurse - Education and Prevention - Part Two March, 2015
March 2015 - The Modern Day Dental
Nurse - Education and Prevention - Part
One
March, 2015
November 2014 - The Modern Day Dental Nurse
November, 2014
PPD - May 2011
You've prepared your patient for their treatment, but
a nurse's job certainly does not end here....
May, 2011
PPD - April 2011
Dental nurses do more than just hold the suction
hose. They meet a patient's every need to ensure ...
April, 2011
Vital - Cover Story
Laura Horton advises all DCPs to focus on their
career and what they want to achieve. This article o...
August, 2010
new consukant, and March 2013 - Meet a TCO who transformed their practice
How the role of treatment co-ordinator helps
develop the individual and benefit the practice....
March, 2013
March 2013 - How the role of TCO helps develop the individual and benefits the practice
How the role of treatment co-ordinator helps
develop the individual and benefit the practice....
March, 2013
Who Hears a Horton? - Nov 2012
Laura Horton has been evangelising about the
benefits of employing a Treatment Co-ordinator
(TCO) in...
November, 2012
May 2019 - A Role Live No Other by Laura Horton
August, 2019
April 2016 - Diary Zoning
April, 2016
October 2014 - Visions and Planning
October, 2014
July 2014 - Overcoming Objections Laura Horton explains how you can jump over the
hurdles to get the patients to say yes....
July, 2014
May 2014 - Getting Your Associate Dentist Working For You
Laura Horton explains why and how to make
associate dentists good for your practice....
May, 2014
April 2014 - The balancing act
Laura Horton explains how to balance your patients'
happiness with your practice's wellbeing....
April, 2014
March 2014 - Getting To Know You, Getting To Know All About You
Laura Horton explains the importance of
understanding your patients' reasons for treatment....
March, 2014
January 2014 - How to get patients to own their own problems
How to get patients to own their own problems....
January, 2014
October 2013 - Consultancy Room
Direct Access....
October, 2013
June 2013 - Enhancing The Client Experience
Laura Horton discusses how dentists and the dental
team can ensure a professional and enjoyable clie...
June, 2013
Picture Perfect - April 2013
Continuing her series, business coach Laura Horton
explains why systems need to be put in place to e...
April, 2013
February 2013 - Reaching new heights
Laura Horton presents 10 reasons why implementing
a follow-up system can keep you head and
shoulders....
February, 2013
Reaching new heights - Feb 2013
Laura Horton presents 10 reasons why implementing
a follow-up system can keep you head and
shoulders...
February, 2013
Self-Development Plan - Achieving your goals - Feb 2013
In her first article of a brand new bi-monthly series,
business coach Laura Horton advises on how to...
February, 2013
January 2013 - A balancing act
Do you know when to praise the team, but also how
to deal with poor performance? It's a fine line ...
January, 2013
July 2012 - In The Zone
Zoning your appointment book is key to five-star
service, says Laura Horton....
July, 2012
Dental Nursing - April 2011
With the rapid pace of change, which only seems to
be increasing, how do dental care professionals s...
April, 2011
Dental Practice Guide - 2010/11
Have you telephoned your own practice lately? How
was the phone answered? Were you listening to
endl..
December, 2010
Dentistry Education Guide - September 2010
Laura Horton explains why focusing on your business
skills, leadership and management processes is s...
September, 2010
Private Dentistry - June 2010
No practice can afford to lose a new patient. Here
Laura Horton explains the importance of how the i...
June, 2010
Private Dentistry - February 2010
Calculators at the ready - Laura Horton discusses the
importance of making sure your patient numbe...
February, 2010
Aesthetic Dentistry Today - September 2009
Team development equals practice growth Laura
Horton discusses why developing the skill set of your
September, 2009
Private Dentistry - July/August 2009
Goal setting: turning dreams into reality Laura Horton
discusses goal setting and the steps required...
July, 2009
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Podcast...
A Horton Hangout is a unique question and answer session via a podcast.
Questions are submitted, and we promise that we never reveal any information about the person who has asked the question, we simply read out your question and answer it. It is a great way to get free advice from us and we can answer any question in relation to the subject of dentistry!
Please send us your questions through the question form below and the more detail you give us the better we can help!
New for 2019 – Each month we will have a guest Hangout. We have selected inspirational people who are going to provide you with top tips as well as answering your questions.
Listen to the latest podcasts:
Episode 47: Episode 5: Farting
| Horton Consulting | 36:49
This week’s episode is a rollercoaster of awkward confessions, heartfelt honesty, and real talk about running a dental practice .
Episode 46: Episode 4: Miscommunication & Mortifying Mistakes
| Horton Consulting | 22:35
In this powerful and hilarious episode, Laura and Leanna blend heartfelt discussion with their trademark humour.
Episode 45: Episode 3: Speaking Gigs
| Horton Consulting | 34:22
In Episode 3, Laura and Leanna are back with plenty of laughter and a side of chaos.
Episode 44: Episode 2: Husband Appreciation
| Horton Consulting | 29:10
In this episode of The Horton Hangout, Laura and Leanna open up about the real-life juggle of parenting, running businesses, and staying sane.
Episode 43: Episode 1: Careers
| Horton Consulting | 43:48
Welcome to the debut episode of The Horton Hangout! 🎉 Laura and Leanna kick things off by sharing personal stories from their careers in dentistry, hilarious workplace nicknames, words they believe should be banned from dental practices, and insights into managing part-time roles post-maternity leave.
