Free Training Replay · Available Until 31st August
Practice Performance Summer Session
105 minutes (1 hour 45 minutes) of free training, now available as an on demand replay, recorded to celebrate 18 years of Horton Consulting. Bring the whole team. No sales pitch, just practical strategies you can use straight away.
Your host: Laura Horton
Founder, Horton Consulting
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On demand replay · Available until 31st August
What you'll learn
- How to develop your USPs to build credibility, support objection handling and build value in the treatment in relation to the fee.
- How the team can rescript themselves and engage with patients rather than bore them with information they already know.
- Why so many dental practices are missing out on whitening, and how to fix it.
- How to grow your membership, both across all patients and specifically with whitening patients.
- How to take control of new patient enquiries with Laura's six step method.
- Laura's recommended system for following up with leads.
- The difference between a new patient coordinator and a treatment coordinator.
- The perfect patient journey for general dentistry and high value dentistry.
- How to convert more treatment plans into great dentistry.
- How to improve communication, not just with patients but as a team.
What people said after the live session
“Thank you very much Laura, you have been fantastic.”
Rajbir“Most grateful Laura, I've read so much about you and it has been truly amazing to hear you in person. Your take home messages have been very powerful and they will make a huge difference to our team and patient experience.”
Priya“Thanks so much, this was fantastic. I really look forward to working with you.”
Chloe