This event is exclusively for managers and owners only.

It is designed for clinics that wish to

  • Start in treatment coordination
  • Understand how to use the TCO that they have newly appointed
  • Grow the TCO role
  • Grow the TCO team.

We have everything you need to know, and on the day, we will help you to execute this project.

You need to bring a laptop, as on the day we will:

  • Design your ideal job description
  • Learn how to recruit and interview for the role
  • Create an onboarding plan
  • Clarify how you will use the role and pay accordingly
  • Understand key metrics to measure the success of the role
  • Leave with a customised deck to present to your entire team about how you will use the role

That is why it’s called a sprint – a day dedicated to working on the business, finally getting that project off the ground.

 

What is a sprint?

A sprint is a focused, intensive workshop designed to achieve specific goals within a short period. Concentrated Duration: Our sprint is delivered live in one day. This format is tailored to deliver impactful learning and strategic planning without the need for a long-term commitment.

Specific Focus: Each session of the sprint is meticulously planned to cover key aspects of implementing a Treatment Coordinator role in a clinic. From understanding the role's strategic importance to practical aspects like recruitment and change management, every topic is targeted to provide comprehensive knowledge in a compact time frame.

High Energy and Engagement: Sprints are dynamic and interactive. They are designed to keep participants engaged and motivated, with a mix of activities to complete throughout the day

Immediate Applicability: The goal of a sprint is to equip clinic managers and owners with actionable strategies and insights that they can immediately apply in their clinics. This makes the learning not just theoretical but highly practical and relevant.

I would like my clinic manager and nurse lead to join is that ok?

Absolutely, anyone in the management team can join. Leads of departments can join if they have the HR and training responsibility moving forward.

Will I have a workbook or documents?

Yes I will provide a PDF workbook ahead of the event. You can make notes digitally or print it for your convenience.

Why choose Horton Consulting?

The only consultancy with 100% grass roots knowledge and experience in the development of dental businesses.

Horton Consulting is a company that was built from a love of dentistry.

A GDC registrant, Laura has dedicated 16 years to augmenting clinics via her consultancy, standing as a linchpin in the dental community.

The Horton Consulting team live and breath the USP of being from the grass roots of practice.

Laura and Leanna’s proficiency in patient communication is unparalleled, both imparts their grassroots knowledge to both clinicians and their teams through comprehensive training. Their methodologies are forged from extensive, real-world patient interactions.

 
Laura Horton

Laura Horton is a trailblazer in Treatment Coordination with a robust 25-year tenure in dentistry, starting as a dental nurse. Her zeal for enhancing treatment coordination, along with clinic and team growth, is unparalleled. As the owner of a dental clinic, Laura spearheads her team, integrating a state-of-the-art digital patient journey from the first point of contact to in-depth consultations, ensuring a flawless experience. Her expertise in marketing and patient care workflows is central to this process, all pivoting around the Treatment Coordination model. A GDC registrant, Laura has dedicated 15 years to augmenting clinics via her consultancy, standing as a linchpin in the dental community. Laura’s proficiency in patient communication is unparalleled, and she imparts her grassroots knowledge to both clinicians and their teams through comprehensive training. Her methodologies are forged from extensive, real-world patient interactions. Renowned for her educational prowess, Laura has mentored thousands of treatment coordinators. Her reputation for crafting custom content has made her a go-to resource for international dental brands.

Venue

Soho, London

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