By the end of the course, participants will: 

For All Dental Team Members (Dentists & DCPs): 

1. Understand the role of communication in patient decision-making and its influence on treatment acceptance. 
2. Apply structured communication techniques during the initial consultation and co-discovery phases to ensure effective collaboration. 
3. Facilitate patient-led conversations using the digital scan while remaining within the scope of the GDC. 
4. Recognise verbal and non-verbal cues to tailor conversations to individual patient needs and motivations. 
5. Use ethical influence techniques to help patients make informed decisions about their oral health. 
6. Learn a framework to effectively present treatment plans to patients

Additional Outcomes for Dentists: 

1. Conduct initial consultations or new patient assessments with confidence, utilising co-diagnosis to its fullest potential. 
2. Integrate team-led communication strategies into the clinical workflow to enhance efficiency and patient experience. 

Additional Outcomes for DCPs (TCOs, Dental Nurses, Hygienists): 

1. Effectively guide initial consultations with confidence. 
2. Use co-discovery techniques to engage patients with scan visuals and prompt curiosity-driven dialogue. 
3. Bridge the conversation between patient curiosity and clinical diagnosis by appropriately signposting to the dentist.