Outsourcing is key to success, we all know this but many struggle with the concept. They are called “micro managers” in practice life usua...
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There is nothing worse that a disgruntled patient, customer or client. Many uncomfortable conversions occur due to an expectation not being met. Of co...
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Some of you will know by now (and for those of you that don’t) last year I spent 3 months of my life juggling dentistry and ballroom dancing ...
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A common conundrum in dental practice – to provide a uniform or not and how should it look? In my opinion the front desk team should be fully br...
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