Practice Management

28th Feb, 2019

01279 888 176


Course Information

Course Duration

36 hours verifiable CPD
Enhanced CPD outcomes achieved: A B C D

  • Day 1 of 6 – 28th February 2019 – Leadership and Communication with Laura Horton
  • Days 2 and 3 of 6 – 19th and 20th March 2019 – HR with Michael Bentley
  • Day 4 of 6 – 16th April 2019 – Sales and Production with Laura Horton
  • Day 5 of 6 – 21st May 2019 – Finance with Michael Bentley
  • Day 6 of 6 – 11th June 2019 – Marketing with Laura Horton

This course only runs once per year – book early to avoid disappointment!

Breakfast, morning and afternoon snacks and a buffet lunch are catered for.


Course Cost

£2,200 per person, inc VAT.

Early bird special offers:

Book before the Nov 22, 2018 and save £280 using promo code: PM1

Book before the Jan 10, 2019 and save £100 using promo code: PM2


Why Choose Horton Consulting?

  • Master practice management with our grass roots knowledge
  • Laura and Michael have over 25 years’ management experience between them
  • Payment plans available and early booking savings

By attending this course you will learn over 30 outcomes:

  • Why leadership is essential
  • Defining leadership
  • Inspiring a shared vision
  • Enabling others to act
  • Encouraging the team through your leadership
  • Influencing skills
  • Set capability systems and manage performance
  • Have strong verbal skills to be able to deliver a capability and disciplinary hearing
  • Know how to prepare and utilise representatives to undertake capability and disciplinary hearings
  • Know the best systems to use when recruiting for a new team member and how to use a wide range of tools to support the decision making process
  • To understand what the legal requirements are to form a dental contract
  • Be able to provide a fair and consistent appraisal that represents a cross section of leadership in your practice, combined with providing the employee a clear up skilling pathway
  • How to effectively recall patients – Software of Excellence
  • The importance of recalls – Software of Excellence
  • Communication systems for recalls – Software of Excellence
  • Diary management – why this needs to be controlled
  • How to zone a diary for production
  • How to ensure the team schedule correctly
  • Understand the vital sales systems in the business
  • Why the figures are so important to a PM
  • What you need to measure
  • How to set targets and budgets
  • Learn how to set hourly rates and fees correctly
  • Understanding your associate profit
  • Understanding gross profit
  • KPIs the team will understand
  • What is marketing?
  • Understanding your why
  • What is branding?
  • Campaigns
  • Content creation
  • Creating a marketing plan for your practice

Book now to save your space on the course

We also offer you the option to spread the cost of this course by making a series of smaller payments instead of paying for it all at once.

Once you get through to our secure shopping cart, you will be given the option on how you would like to pay.

You will be taken to a secure shopping cart to pay and confirm your booking. Once payment has been processed you will receive your welcome pack by email. If you have not received your welcome pack within 15 minutes please check your junk/spam folder.
Book Now

Venue:

Etc Venues, Garfield House, 86 Edgware Road, London W2 2EA

Time & Date

28th Feb, 2019
6 days spread over 5 months

What to expect

  • Day 1: Leadership and communication.
  • Day 2: HR
  • Day 3: HR (2)
  • Day 4: Sales and Production
  • Day 5: Finance
  • Day 6: Marketing

This 5 month management course is designed specifically for managers and practice owners to come together as a leadership team and up-skill their management processes. Every vision needs the whole team on board but you have to have the knowledge in systems to support your vision plans to be able to empower your team. The course is delivered by the passionate Horton team, Laura and Michael, who understand the systems and their specific relationship to dentistry. Over a 5 month period you will learn not only theory but also a practical application of elements in the workshops that will provide you with the confidence in providing some of the more difficult skills to master like HR. The 6 days cover leadership, financial, marketing, sales and HR systems. This programme is ultimately designed to support practice managers and owners who wish to grow their business combined with the approach of enhancing your work life balance.

This course only runs once per year – book early to avoid disappointment!


Speakers

Laura Horton

Laura has been successfully working with dentists and their teams since 2005 and through her own company since 2008. She has a 'sleeves rolled up' attitude and thrives in her unique hands on style of delivery.

Michael Bentley

Michael has a business diploma in Distribution Management and has over 15 years' experience as a Practice Manager. He also has over 7 years' experience working as a Treatment Co-ordinator and is a qualified and GDC registered DCP.


Venue

Etc Venues, Garfield House, 86 Edgware Road, London W2 2EA

etc.venues Marble Arch is located on Edgware Road in the heart of the West End.

By Underground, Central line to Marble Arch Station
When you exit the station, turn right on to Oxford Street and then second right on to Edgware Road. etc.venues Marble Arch is in Garfield House, on the right hand side next to the Tescos.

By Train
Paddington Station is approximately 20 minutes walk. Use the Praed Street exit and turn left on to Praed Street and continue until you walk on to Edgware Road. Turn right onto Edgware Road and continue towards Marble Arch. etc.venues Marble Arch is at the other end of Edgware Road on the left. Alternatively bus routes 36 or 436 go from outside Paddington Station on Praed Street and on to Edgware Road and takes approximately 10 minutes to Marble Arch.

By Bus
etc.venues Marble Arch sits on many bus routes including 7, 10, 73, 98, 137, 390, 6, 23, 94, 159, 30, 94, 113, 159, 274, 2, 16, 36, 74, 82, 148, 414, 436.

Parking
There is a NCP car park situated within close proximity to Marble Arch – visit www.ncp.co.uk for more details.

By London Cycle Scheme
The nearest “Boris Bike” docking station is on Edgware Road / Marble Arch.


Testimonials


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