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Treatment Coordination LIVE

4th April, 2019

01279 888 176

Course Duration

1 Day

5 hours 30 mins verifiable CPD
Enhanced CPD outcomes achieved: A B C D

9:15 AM - 4:00 PM

This course only runs once per year - book early to avoid disappointment!

Course Cost

£300 per person, inc VAT

Book before the 11th January, 2019 and save £50 using promo code: TCO1

Book before the 22nd February, 2019 and save £25 using promo code: TCO2

Why Choose Horton Consulting?

  • Laura and Michael...
  • ...have been there, done it, and have worn the t-shirt!
  • ...are masters of verbal skills - we have an answer for everything
  • ...have been successful treatment coordinators for a combined 28 years
  • Horton Consulting have 9 years experience working alongside practices in the UK and Europe to implement the TCO role
  • We do the role plays so you do not have to
  • Discover the 7 ways Treatment Coordination can work in your business

By attending this course you will:

  • Discover all of the vital stages that go into providing a free consultation
  • Learn how to deliver the language necessary to be able to guide your patients seamlessly through the treatment coordination appointment
  • Learn how to discover the personality types of patients quickly, and how this leads to success in your communication
  • Discover the tips required in dealing with objections
  • Learn how to integrate foundation of health and high-value treatments into a focused practice
  • Learn how your existing patients’ can benefit from treatment coordination
  • Discover successful ways to deal with objections

Treatment Coordination LIVE - Book your place

Once you have submitted this form, you will be taken to a secure shopping cart to pay and confirm your booking. Once payment has been processed you will receive your welcome pack by email. If you have not received your welcome pack within 15 minutes please check your junk/spam folder.

What to expect

Horton Consulting’s unique LIVE courses give you the skills you need through a series of staged role-plays- delivered by Laura Horton and Michael Bentley.

Delegates will be expected to sit back, listen and take notes.

Treatment Coordination LIVE is essentially Laura and Michael demonstrating (with staged role play scenarios), exactly how to deliver treatment co-ordination to every new patient who attends your practice. The LIVE Treatment Coordination training shows you first hand the exact way to conduct treatment co-ordination appointments. You will gain an insight to the ideal language you should be using, how to build relationships, and how to identify motivating factors for treatment.

This course only runs once per year – book early to avoid disappointment!

Would you like to start your Treatment Coordination journey today?

Click here to find out how you can


Laura Horton

Laura has been successfully working with dentists and their teams since 2005 and through her own company since 2008. She has a 'sleeves rolled up' attitude and thrives in her unique hands on style of delivery.

Michael Bentley

Michael has a business diploma in Distribution Management and has over 15 years' experience as a Practice Manager. He also has over 7 years' experience working as a Treatment Co-ordinator and is a qualified and GDC registered DCP.


Henry Schein, Stanhope House, 18 Stanhope Place, London W2 2HH


Nearest tube station – Marble Arch. Walking time 5-10 minutes.

Exit marble arch to the furthest right exit, go up the stairs and then turn right again. Pret will be in front of you on your right, do not turn off the main road keep walking straight crossing the road and then crossing twice more. Stanhope Place will then be on your right.

As you turn right onto Stanhope Place off Bayswater road, Henry Schein is on your immediate right. Go through the gate and down the steps to enter the building. DO NOT follow Google maps on your phone as it takes you much further up Stanhope Place.

In a Taxi:

Most taxis coming from Kings Cross station will be coming from the other direction, past Connaught Square, so advise them to go to the bottom on Stanhope place where the road meets Bayswater Road as the building is the last one on your left from this direction.


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